Anti-Spam Policy
Last Updated: June 29, 2024
Bemorascul ("we," "us," or "our") is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This Anti-Spam Policy outlines the standards we uphold and the obligations of all users of our platform at bemorascul.biz.
1. Scope of This Policy
This policy applies to all individuals and organisations who use our platform to send communications of any kind, including but not limited to email notifications, webinar invitations, promotional messages, and in-platform announcements. It applies regardless of the channel or method used to deliver such communications.
2. Definition of Spam
For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes:
- Messages sent without the explicit or implied consent of the recipient
- Bulk messages distributed without a legitimate relationship with recipients
- Communications containing misleading subject lines, headers, or sender information
- Messages that obscure the identity of the sender or the purpose of the communication
- Repeated or excessive messages sent to recipients who have not requested them
- Any communication designed to circumvent spam filters or detection systems
2. Prohibited Conduct
Users of our platform are strictly prohibited from engaging in the following:
2.1 Unsolicited Messaging
Sending any message to a person who has not provided their consent to receive communications from you or your organisation. Consent must be freely given, specific, informed, and unambiguous.
2.2 Harvesting Contact Information
Collecting or using email addresses or other contact details obtained through automated means, scraping, or any method that bypasses reasonable expectations of privacy.
2.3 False or Misleading Information
Using deceptive sender names, falsified headers, misleading subject lines, or any other technique intended to misrepresent the origin or content of a communication.
2.4 Suppression List Violations
Ignoring or circumventing opt-out requests. Once a recipient has unsubscribed or requested to stop receiving communications, no further messages of that type may be sent to them.
2.5 Third-Party List Usage
Sending communications to purchased, rented, or otherwise acquired mailing lists where recipients have not specifically consented to receive communications from your organisation.
2.6 Malicious Content
Including malware, phishing links, fraudulent offers, or any content intended to deceive, harm, or exploit recipients within any message sent through our platform.
3. Our Own Communication Practices
We hold ourselves to the same standards we require of our users. With respect to communications we send on behalf of Bemorascul:
- We send commercial or promotional communications only to individuals who have opted in or who have a pre-existing relationship with us through use of our services
- Every promotional message we send includes a clear and functional mechanism to opt out of future communications
- We honour all unsubscribe requests promptly and without condition
- We clearly identify ourselves as the sender in all communications
- We do not sell, rent, or share contact information with third parties for the purpose of unsolicited messaging
4. Consent and Opt-Out
4.1 Obtaining Consent
Prior to sending any non-transactional communication, you must have obtained verifiable consent from the recipient. Consent must not be bundled with unrelated terms or conditions, and recipients must clearly understand what they are consenting to receive.
4.2 Honouring Opt-Out Requests
All commercial messages must include a clear, easy-to-use mechanism for recipients to opt out of further communications. Opt-out requests must be processed without delay and without requiring the recipient to take unnecessary steps.
4.3 Record Keeping
Users who send communications through our platform are responsible for maintaining accurate records of consent obtained from their recipients and must be able to demonstrate that consent upon request.
5. Reporting Spam
If you believe you have received a communication that violates this policy, or if you suspect that our platform is being used for spamming purposes, please contact us immediately:
- Email: [email protected]
- Phone: +1 866 248 8940
- Address: 43 Poirier Dr, Moncton, NB E1C 7R9, Canada
Please include as much detail as possible in your report, including the message content, sender information, and the date and time the communication was received.
6. Enforcement and Consequences
We take violations of this policy seriously. Upon identifying or receiving a credible report of a violation, we may take any or all of the following actions at our sole discretion:
- Issue a formal warning to the user responsible
- Temporarily suspend sending privileges for the account in question
- Permanently terminate the account and deny future access to our platform
- Remove any content or communications that violate this policy
- Report the conduct to relevant authorities or cooperate with investigations where required
We reserve the right to act immediately and without prior notice where a violation poses a risk to users, our systems, or the integrity of our platform.
7. Platform Integrity
Our platform relies on trust between participants, educators, and experts. Any misuse of our communication tools undermines the quality and safety of the learning environment we provide. We continuously monitor for patterns of abuse and employ technical measures to detect and prevent spam originating from or directed at our platform.
8. Third-Party Integrations
Where our platform integrates with third-party tools or services for the delivery of communications, users remain responsible for ensuring that their use of those integrations complies with this policy. We are not liable for spam or policy violations that arise from misuse of integrated services by users.
9. Changes to This Policy
We may update this Anti-Spam Policy from time to time to reflect changes in our practices, technology, or applicable standards. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our platform following any such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Anti-Spam Policy or our communication practices, please do not hesitate to reach out:
- Website: bemorascul.biz
- Email: [email protected]
- Phone: +1 866 248 8940
- Mailing Address: 43 Poirier Dr, Moncton, NB E1C 7R9, Canada